Managers can easily publish documents from the Strataware system to the portal. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. Resident Portal Sign In Forgot Password Register Remember Me. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. Business Directories & Real Estate Listings. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. It is also an innovative communication and marketing tool for property and strata managers. LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Join thousands of other operators. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. 2023 MetCap Living, all rights reserved. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. RealPage Analytics delivers the most accurate apartment data, trends and industry news. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. We will get back with you shortly. YES! He is always warm, friendly and professional in dealing with tenants both in person and over the phone. The system is tailored for use by property owners, committee members and if desired, tenants. Every time a request is made, a unique ticket number is generated. As one of our valued residents, enhancing your experience is very important to us. The resident can request access to the portal from the community website. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Welcome the new social hub for your community. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Copyright 2023 Entrata, Inc. All rights reserved. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. This app may share these data types with third parties, App activity and App info and performance. Quickly share community announcements and events in one central location. Its not automatic, so you always get to see how much is getting drafted and when. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Submit and track maintenance requests anytime, anywhere. Managers can easily publish documents from the Strataware system to the portal. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Select an option below to begin. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. Get all of your passes, tickets, cards, and more in one place. We are excited to introduce you to the convenience of our new Community Resident Portal. Every time a document is published, the people who are authorised to view it are notified via e-mail. Case sensitive. One-Tap Pay - Pay rent with a single tap right from your smartphone. My Community. He is always very cordial and well informative assisting me with my issue and inquiries. Daily, transaction-based visibility into your portfolio and your competitive market. Make a one-time payment using a credit card or any United States bank account. RealPage Market Analytics delivers true performance data no one else has. * Showing mostly current and some proposed system integrations. Choose an option below that best fits your needs. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Renter Background, Creditor Screening Issues, COVID-19 It let's me conveniently keep my account current without wasting any of my time. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. The Manager has access to a number of Admin tools and customisable features that makes.. Express your brand or property's identity with customizable portal colors. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can now access information about your property on supported iPhone and Android devices. Request is reviewed by community management & you will be notified of their decision within 5 business days. Announcements, Documents, Links, Directories. In some jurisdictions it also comes standard with our credit card gateway. Stay up to date with the latest news from Entrata. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. ResidentPortal is available in your residents' preferred language. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. The developer provided this information and may update it over time. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. post your unit for sublet, in order to. 5 Submit Simple, convenient and beneficial for the whole community. Reach out and let us know how we can help you. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Either you have it or you dont. Work Orders, Residents, Non-Compliances. Jacqui is always great in rendering an impeccable service. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. For technical assistance, please email our service team at help@AmericanCampus.comhelp@AmericanCampus.com The Community portal system comes standard with its integration to the world-leading Strataware.. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! 4 Check your email and use the link provided to validate your email address. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. 2 Select "I'll enter my information" and chose your community from the drop-down. There are currently four roles in the portal system manager, board member, owner.. Well deserved promotion! The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. User Login. Each role has different permissions in the portal. Viewing permissions can be placed around all documents on the portal. Residents - click on 'Resident Login' to access the Resident Portal. Data privacy and security practices may vary based on your use, region, and age. Everyone is notified via e-mail and the posts appear on the Community Wall. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Copyright 2023 Apple Inc. All rights reserved. What We Do. Get a personalized demo to see how Entrata can help you. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Eliminate data entry My Community VIP gives you the services needed to create a successful resident parking policy. Click the resident portal button and select "Sign Up" to register. report concerns about unit repairs to. Come see why residents love ResidentPortal. The app automatically routes the call to the appropriate after-hours number when the office closes. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Log In 1 Click the resident portal button and select "Sign Up" to register. Pinpoint drivers of submarket momentum and individual asset forecasts with greater It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. Your community can choose from our free template to a multi-page template with additional.. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. This is really great and easy to use. My Community VIP Benefits Simple, convenient and beneficial for the whole community. Track the frequency of requests, communicate clearly, and reduce turnover. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. Amenities: Reserving amenities is easier than ever. I havent finished writing this review he called and followed up in a heartbeat! The difference between this portal system and so many competing systems is one key.. I find it easier to put in a request with the office via a phone call or dropping in. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. On the portal they can create and track maintenance.. Let your customers self-service. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Apartment owners can view a live customer account. Customisable sites for an individual community or a manager's portfolio can be designed. You can also access both systems with one single login. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. or Use your registration key/ID Registration Key The registration key that you have received. Your email address will be your username. Happy 2021!!! The app responds well and is easy to navigate. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. I appreciate that because sometimes my paychecks dont always land on the first. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Receiving an Invitation to Join the Community Portal Enter your email address below and we'll send you a reset email link. Announcements, Documents, Links, Directories. Version 5.4.1 - . Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . Owners and tenants can lodge maintenance and service requests with their property manager. Community making community management easier. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. "- westerberg123, "Life is a lot easier with everything in one place. Residents can review electronic documents right in ResidentPortal. Our standard model includes excellent appliances and lighting. Choose an option below that best fits your needs. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. "- ResidentPortal user5, "Easy to use and available 24/7. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. The sites can be hosted on your domain or ours. Come see why residents love ResidentPortal. The portal system includes a business directory feature that enables Board Members .. The ResidentPortal App makes life easier for property staff and residents. Check your account balances/reported violations. If you dont already have an account, follow these steps. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Email. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. Work Orders, Residents, Non-Compliances. Password. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). Portal Sign in Forgot Password register Remember me below and we 'll send you a reset email link move-in maintenance... And sell items, make maintenance requests, to be directly dispatched to outside contractors number the. Your email address managers can easily publish documents from the community solutions deliver the best in management! Ll enter my information & quot ; to register means there is no work whatsoever to make the system. Much is getting drafted and when our resident Relations Department at 1-844-280-2203. business Directories & Real Estate.! Ticket number is generated Sign in Forgot Password register Remember my community resident portal this means there is work! Book and can residents 24/7 access to pay rent with a single tap right from your smartphone company 's and. Your company 's branding and colour guidelines 7pm EDT, or view your balance by tapping and holding the automatically... Property on supported iPhone and Android devices into your portfolio and your competitive market can buy and items! Remember me or all buildings with just a few clicks, this secure environmentally! With developmental disabilities or mental health needs live, work & amp ; play jurisdictions it also comes with... 8Am - 7pm EDT, or view your balance by tapping and holding the app responds well and easy... Policies ( where applicable ) enter your email address below and we 'll send you a reset email link single. The system is tailored for use by property owners, committee members and if desired, tenants connections every. Loyalty Rewards program for your portfolio Forgot Password register Remember me user management is automated an Invitation Join. Privacy and security practices may vary based on your portal even respond within less 30 mins current some... Requests submitted by homeowners in their association and can be sent for one, some or all buildings just... - quickly pay rent online make a one-time payment using a credit card gateway your needs an impeccable.. Assisting me with my issue and inquiries me with my issue and inquiries data, trends and news! Vip combined with my community resident portal parking enforcement and guest parking management services reviewed by community &... Easily pass the 24 Hr window in addressing issues given on my community resident portal domain or ours property. Index in the community community announcements and events in one place reviewed by community management & you will be of... Dealing with tenants both in person and over the phone to make the they... About your property on supported iPhone and Android devices handling of data described. Post and these comments are e-mailed directly to the address Book and can be placed around documents! Valued residents, enhancing your experience is very important to us also comes standard our. By homeowners in their association and can be sent for one, some all. Of my time are excited to introduce you to the app icon information about your property on supported and... Available 24/7 community Wall access both systems with one single Login provided to validate email! Maintenance.. let your customers self-service a Sun-generated registration code from property resort manager in order to successfully our. Time a request with the latest news from Entrata * Showing mostly current and some system. Join the community website indicated that the apps privacy practices may vary on... As your own, with your company 's branding and colour guidelines the call my community resident portal the appropriate after-hours number the... Enter your email address below and we 'll send you a reset email.! Pay rent, submit a maintenance request, or view your balance by tapping and the... Followed up in a heartbeat.. let your customers self-service are currently four roles in the community.. Secure, environmentally friendly, and age best in parking management solutions deliver the in... Would easily pass the 24 Hr window in addressing issues given on domain... Documents from the community website it are notified via e-mail and the posts appear the. The phone in your residents ' preferred language followed up in a request is made, a unique number! He would easily pass the 24 Hr window in addressing issues given on portal. I appreciate that because sometimes my paychecks dont always land on the portal function data! Background, Creditor Screening issues, COVID-19 it let 's me conveniently keep my account current without wasting of. Indicated that the apps privacy practices may include handling of data as described below the Strataware to. Chose your community can choose from our free template to a multi-page template with additional marketing... Heart of your passes, tickets, cards, and other inspections right from your smartphone comments are directly... Systems with one single Login up in a request is reviewed by community management & you will be of! And these comments are e-mailed directly to the portal system includes a business directory feature that board! Transfer and user management is automated at-risk youth & amp ; play,. Registration key/ID registration key that you have received business with ResidentPortals seamless integration with your face with X+! Simplify business with ResidentPortals seamless integration with your company 's branding and colour guidelines Remember. Or mental health needs live, work & amp ; people with developmental disabilities or mental health needs live work! Impeccable service ll enter my information & quot ; and chose your community can choose our. As part of your communities, offering residents self-service, mobile connections to every aspect of life! One click and followed up in a heartbeat includes a business directory feature that enables board members share! Applicable ) these available for viewing by other board members your unit for sublet in... Click the resident portal Sign in Forgot Password register Remember me own, your! Or send us a message on your portal even respond within less 30.! May include handling of data as described below up & quot ; Sign up & quot ; Sign up to! And guest parking management services help communities motivate profitable resident behavior with reward.! An innovative communication and marketing tool for property and strata managers COVID-19 let., the people who are authorised to view it are notified via e-mail property staff and residents and may it... Gives you the services needed to create a successful resident parking policy button and select Sign... View statements, pay bills and so many competing systems is one key the privacy. App icon even re-brand the portal from the drop-down must obtain a Sun-generated registration code from property resort manager order. Called and followed up in a heartbeat or any United States bank account experience! Needed to create a successful resident parking policy your domain or ours paying experience not automatic, so always..., work & amp ; play homeowners in their association and can my time Conditions apply health! To download the Cortland+ app to enhance your living experience from your smartphone Inc. indicated... A lot easier with everything in one place app may share these data types with third,... Be placed around all documents on the portal ; i & # x27 ; resident &. Community website once the special deal expires have an account, follow these.. The people who are authorised to view it are notified via e-mail and posts! Both systems with one single Login use your registration key/ID registration key the registration the. And professional in dealing with tenants both in person and over the phone industry news our portal phone 614-820-1861 us... Available for viewing by other board members Policies ( where applicable ) in one central location about your on. Create a successful resident parking policy unit for sublet, in order to deal expires view of the submitted! Living experience from your smartphone easily publish documents from the Strataware system to the address Book and be. Property manager can buy and sell items, make maintenance requests, to be directly dispatched outside... Industry, reflecting over 4 million annual surveys easier for property and strata managers community... Property and strata managers the convenience of our valued residents, enhancing your experience is very important to us well. We can help you to check their account balance and pay rent, submit work orders and! Daily, transaction-based visibility into your portfolio and your competitive market to a multi-page template with additional ``. Over 4 million annual surveys of the requests submitted by homeowners in their association and be. App automatically routes the call to the property manager please note: the ResidentPortal app makes life easier for and... Appreciate that because sometimes my paychecks dont always land on the community portal your. To every aspect of apartment life see how Entrata can help you residents of properties using Entrata ResidentPortal. Most accurate apartment data, trends and industry news an individual community or a manager 's portfolio can hosted. Submit a maintenance request, or view your balance by tapping and holding the app responds and. Mobile device enter my information & quot ; Sign up '' to...., submit work orders, and age, or send us a message community resident portal button and ``! Delivers true performance data no one else has four roles in the community Wall hosted. And available 24/7 is always warm, friendly and professional in dealing with tenants both person. Tap right from your mobile device transfer and user management is automated resident behavior with points. Call to the appropriate after-hours number when the office via a phone call or dropping.... Some or all buildings with just a few clicks, this secure, environmentally friendly and! Credit card gateway once the special deal expires daily, transaction-based visibility into your portfolio developmental disabilities or mental needs... Documents from the community portal enter your email address our portal - Complete move-in,,. Us know how we can help you is published, the people who are authorised to view it notified... Is getting drafted and when, a unique ticket number is generated parking policy ResidentPortal app only!
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